10 Questions to Ask When Hiring a Commercial Cleaning Company
Considering Hiring a Commercial Cleaning Company?
Commercial cleaning is different from residential cleaning, there are many things to keep a tab on, and it can be mind-boggling. Moreover, commercial cleaning is extremely important because you don't want to deal with a client or a customer with a dirty office. The appearance of your office plays a huge role in creating an impression on the other party.
This is why it's important to be critical when hiring a commercial cleaning company. Don't just run to the first commercial cleaning company you see, be thorough and make sure to ask them the following 10 questions:
1. How long have you been in the business?
Choose a company that has been in the business for some time. You don't want a company that's starting to experiment on you.
2. What kind of clients do you deal with?
Hire a company that deals with clients similar to you so that they can tackle your cleaning needs with ease.
3. Do you perform background checks on employees?
Make sure you ask this question; you don't want someone with a criminal background working in your company.
4. Do you train your employees?
On-site training is important for commercial cleaning because it's a lot different from residential cleaning. It also maintains a quality standard.
5. Do you have insurance?
An insured company will save you from trouble in case of an accident when a cleaner works at your office.
6. Do you provide contracts?
If a commercial cleaning company provides a contract, make sure you go over all the terms and conditions before signing.
7. What are your price rates?
Get multiple bids from different companies; most commercial companies offer lower bids to get more business.
8. When do you bill?
Make sure you know when they bill if they take any advance payment or bill after the job has been completed.
9. How do you take payment?
Some companies have a cash-only policy. If you have to make payment through a card or other means, ask the company in advance.
10. How do I report problems?
Make sure the company has an effective means of communication to report any problem with the workers or the work itself directly to the company.
Ask a commercial cleaning company these 10 questions, and you'll have a pretty good idea about how they work and whether or not they're a fit for you.
If you don't know where to start your search for a great commercial cleaning company, we recommend starting with Pro Shine cleaning services. They have the best janitorial and commercial cleaning services.